AI Agents

Configure and monitor specialist AI agents for different query types

Sales Agent

active

Handles sales data queries, customer insights, and revenue analytics

Capabilities

Sales DataCustomer AnalyticsRevenue ReportsForecasting

1234

Queries Handled

91%

Avg Confidence

2.8s

Avg Response Time

Customer Service Agent

active

Assists with customer account lookups, policy information, and support queries

Capabilities

Account LookupPolicy SearchCustomer HistorySupport Tickets

2341

Queries Handled

89%

Avg Confidence

3.1s

Avg Response Time

Operations Agent

active

Provides operational KPIs, production metrics, and efficiency analytics

Capabilities

KPI MonitoringProduction MetricsEfficiency ReportsResource Planning

892

Queries Handled

87%

Avg Confidence

3.4s

Avg Response Time

Agent Configuration Guide

Learn how to optimize AI agents for your organization

Agent Types

Sales Agent: Handles sales data, customer insights, and revenue analytics
Customer Service Agent: Assists with account lookups and policy information
Operations Agent: Provides operational KPIs and production metrics

How Agents Work

When a user asks a question, the system automatically routes it to the most appropriate agent based on intent classification. Each agent has specialized knowledge and capabilities tailored to its domain, ensuring accurate and relevant responses.